30 Magento stores

Adobe Certified developers

Magento-only since 2019

Magento Rescue & Performance Optimisation

Slow checkout. An admin panel that crawls. A store the last agency abandoned, or a codebase no one left on your team understands. This is our signature service: we take over failing, slow or broken Magento stores and get them stable, fast and secure again. Every rescue starts with an audit and a written triage report — so you know what's wrong and what it costs to fix before we touch a line of code.

30 Magento stores

Adobe Certified developers

Magento-only since 2019

Magento Rescue & Performance Optimisation

Slow checkout. An admin panel that crawls. A store the last agency abandoned, or a codebase no one left on your team understands. This is our signature service: we take over failing, slow or broken Magento stores and get them stable, fast and secure again. Every rescue starts with an audit and a written triage report — so you know what's wrong and what it costs to fix before we touch a line of code.

30 Magento stores

Adobe Certified developers

Magento-only since 2019

Magento Rescue & Performance Optimisation

Slow checkout. An admin panel that crawls. A store the last agency abandoned, or a codebase no one left on your team understands. This is our signature service: we take over failing, slow or broken Magento stores and get them stable, fast and secure again. Every rescue starts with an audit and a written triage report — so you know what's wrong and what it costs to fix before we touch a line of code.

Does your store need a rescue?

Stores don't usually fail all at once. They drift — a little slower each quarter, a few more errors in the log, until one day checkout is losing customers and no one's quite sure why. These are the situations we're called in for:

The store is slow. Pages take seconds to load, the admin panel lags, checkout drops customers. Core Web Vitals are red and it's costing you rankings and conversions.

The agency is gone. The team that built your store has disbanded, gone quiet, or priced the next phase out of reach — and you're left with a codebase nobody can safely touch.

Something broke. A failed upgrade, a security incident, a deployment that took the site down. You need someone senior who can diagnose it fast and not make it worse.

We work on Magento 2 and Adobe Commerce, and we'll tell you honestly whether a rescue, a targeted performance pass, or a longer rebuild is the right call.

What a rescue covers

Performance optimisation

Patch & version review

The core of the work. TTFB, Core Web Vitals and Lighthouse — we profile where time is actually lost and fix it: caching, queries, frontend weight, server config.

Which Magento security patches and CVE advisories are missing, how exposed each gap leaves you, and what applying them involves.

Agency takeover

Extension security check

Inheriting a store from a previous team. We audit the codebase, document what's there, and bring it back under control — version, modules, security posture, the lot.

Third-party extensions reviewed for known vulnerabilities and risky code — often where the real exposure hides, since they're rarely audited after install.

Security patching

Admin hardening

Missing patches, exposed admin, vulnerable dependencies. We bring the store up to a safe baseline and, where needed, respond to an active incident.

The admin panel: custom admin URL, two-factor authentication, IP whitelisting, session and permission settings — closing the easiest way in.

Infrastructure & caching

Code & dependency scan

Varnish, Redis, OpenSearch, PHP-FPM and MySQL tuning. The server-side work that a frontend-only fix can't touch — production mode, full-page cache, CDN.

The codebase and composer.lock reviewed for known-vulnerable dependencies, plus common flaws — XSS, SQL injection, CSRF — in custom code.

Code & extension audit

Magecart & skimmer check

Finding the third-party extension or custom module that's quietly breaking performance or stability — and deciding what to fix, replace or remove. *(Linked: /services/magento-code-audit/)*

Checking for the card-skimming code that targets checkout specifically — the Magecart-style attack that quietly steals payment data from compromised stores.

Database cleanup

PCI & compliance gaps

Bloated logs, oversized quote tables, broken indexers and cron — the database housekeeping that slows stores down invisibly over years.

Where the store stands against PCI DSS expectations, which gaps the audit can guide you to close, and which point to deeper remediation.

What you receive

Every rescue ends with a store that's stable, faster, and that another developer could pick up and understand.
Concretely:

  • A written triage report with prioritised findings and fix estimates

  • Measured performance improvement against your starting baseline

  • A store on a supported Magento version with security patches applied

  • Clean, documented changes — you know exactly what we touched and why

  • Infrastructure configured properly: caching, indexers, cron, production mode

  • A code and extension inventory, with problem modules flagged

  • The option of an ongoing support retainer to keep the store healthy

The audit produces one clear deliverable: a written security report you can act on, share with stakeholders, and keep.

  • A prioritised list of findings — critical, high, medium, low — so you fix the dangerous things first

  • For each finding: what it is, how exposed it leaves you, and what fixing it involves

  • Missing patches and vulnerable dependencies identified by name

  • Admin and server hardening recommendations, concrete and actionable

  • A PCI-gap summary where payment compliance is in scope

  • A clear next step — what you can do yourself, and what needs developer time

We don't hand over a black box. The codebase is yours, documented and maintainable — whether you stay with us or take it elsewhere.

The report is yours regardless of whether we do the fix work — even if you take it to another team. That's the point of a fixed-price audit: an honest assessment with no obligation attached.

Related services

The entry-level, fixed-price way in — a written performance report and fix estimate, no larger commitment required.

Keep the store healthy after the rescue — SLA-backed retainer so it doesn't drift back into trouble.

When the frontend is the bottleneck — a modern Tailwind + Alpine.js rebuild that fixes speed at the source.

For serious or urgent findings — audit-first stabilisation of an exposed or compromised store.

Make security routine — SLA-backed patching, monitoring and hardening so problems are caught early.

Worried about code quality and stability as well as security? A deeper review of the codebase itself.

The entry-level, fixed-price way in — a written performance report and fix estimate, no larger commitment required.

Keep the store healthy after the rescue — SLA-backed retainer so it doesn't drift back into trouble.

When the frontend is the bottleneck — a modern Tailwind + Alpine.js rebuild that fixes speed at the source.

The entry-level, fixed-price way in — a written performance report and fix estimate, no larger commitment required.

Keep the store healthy after the rescue — SLA-backed retainer so it doesn't drift back into trouble.

When the frontend is the bottleneck — a modern Tailwind + Alpine.js rebuild that fixes speed at the source.